# AuftragsHub

> AuftragsHub is a cloud-based SaaS platform for service businesses and tradespeople in Germany. It provides an all-in-one solution for managing customer requests, jobs, shift planning, time tracking, offers, invoices, and field worker operations via a mobile app.

## Key Facts

- **Type**: B2B SaaS platform
- **Target market**: German service businesses and tradespeople (Handwerker, Dienstleistungsunternehmen)
- **Languages**: German (primary), English
- **Pricing**: Free demo available, subscription-based
- **Data hosting**: Germany (DSGVO/GDPR compliant)
- **Website**: https://auftragshub.de

## Core Features

### Offers & Invoices (Angebote & Rechnungen)
Create professional offers with line item groups, mixed positions (hidden internal pricing), and automatic markup calculation. Send offers as PDF via email. Customers can accept or reject offers online via a personal link. Convert accepted offers into invoices with one click. Supports ZUGFeRD 2.3 and XRechnung e-invoicing formats (mandatory in Germany since January 2025). Payment tracking with reminders.

### Shift Planning (Einsatzplanung)
Calendar-based shift scheduling with employee assignment. Automatic conflict detection when employees are double-booked. Real-time sync to the mobile app — employees see schedule changes instantly. Recurring shifts (daily, weekly, monthly). Location and customer assignment per shift.

### Mobile App
Native mobile app for field workers. Check-in/check-out at job sites. Built-in timer for work, break, and travel time tracking. Task checklists with mandatory items. Photo documentation and digital customer signatures. Sick leave reporting with certificate upload. Holiday requests. Payslip viewing. GPS-based location tracking. All data syncs in real time.

### Time Tracking (Zeiterfassung)
Automatic time capture from shift execution (work, break, travel separately). Manual time entries. CSV export for payroll preparation. Monthly summaries per employee. Overtime calculation.

### E-Invoicing (E-Rechnung)
ZUGFeRD 2.3 PDF/A-3 with embedded CII XML. XRechnung XML export for public sector. Multi-VAT rate support (19% standard, 7% reduced). Compliant with German e-invoicing requirements since January 2025.

### Widgets & Marketplace
Embeddable discovery widget for business websites — customers select a service and submit a request form. Requests land directly in the dashboard. Partner widgets for co-branded referral flows. Visibility in the AuftragsHub marketplace for customer acquisition.

### Customer & Location Management
Central CRM for customers with contacts, locations, GPS coordinates, documents, and linked jobs/invoices. Location management with access rules, units, and floor plans.

### Asset & Inventory Tracking
Track equipment, vehicles, and tools. Assign assets to employees. Serial number management. Maintenance scheduling with reminders.

## Industries Served

AuftragsHub serves 12+ service industries:
- Building Cleaning (Gebäudereinigung)
- Security Services (Sicherheitsdienst)
- HVAC / Plumbing (SHK — Sanitär, Heizung, Klima)
- Electrical (Elektrik)
- Painting & Decorating (Maler & Lackierer)
- Landscaping (Garten- & Landschaftsbau)
- Facility Management
- Moving & Transport (Umzüge & Transporte)
- Carpentry (Schreiner & Tischler)
- Roofing (Dachdecker)
- Winter Services (Winterdienst)
- Caretaker / Janitor Services (Hausmeisterservice)

## Technical Details

- **Architecture**: Next.js web app + NestJS API + React Native mobile app
- **Database**: PostgreSQL
- **File storage**: Cloudflare R2 (S3-compatible)
- **Email**: Amazon SES
- **Hosting**: Germany (Hetzner VPS)
- **Multi-tenant**: Yes, with tenant isolation via JWT + tenant guards
- **API**: RESTful with OpenAPI/Swagger documentation

## Contact

- **Website**: https://auftragshub.de
- **Demo**: https://auftragshub.de/demo
- **Email**: info@auftragshub.de